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Right of withdrawal & delivery conditions

Shipping conditions
Our service partners are DHL and DPD. We offer standard parcel / Classic DPD shipping methods
delivery time
Your order will of course be processed by us immediately upon receipt. When paying in advance, the goods will be shipped immediately after receipt of payment. Experience shows that the transfer process takes between 1 and 4 days.
Please note:
All prices stated on this website are for shipping within Germany. The delivery of freight forwarded goods takes place “up to the curb” as is usual in the forwarding business.


We send international parcels (Belgium, Luxembourg, Netherlands, Austria, Denmark, Liechtenstein, Czech Republic, Switzerland and France)

If the final dimensions of the parcel exceed the weight calculated in advance by the system, the customer will be notified to settle the additional costs.


International shipping price list:

Belgium, Luxembourg, Netherlands, Austria

Up to: 6 KG: 13.50 € / 12 KG: 17/20 KG: 22 € / 31.5 KG: 27 € / 50 KG: 50 € / 70 KG: 72 €

100 KG: 99 € 120 KG: 121 €


Denmark, Liechtenstein, Switzerland, Czech Republic

Up to: 6 KG: 15 € / 12 KG: 19 € / 20 KG: 24 € / 31.5 KG: 30 € / 50 KG: 54 € / 70 KG: 78 €

100 KG: 108 € 120 KG: 132 €



Up to: 6 KG: 20 € / 12 KG: 24 € / 20 KG: 30 € / 31.5 KG: 36 € / 50 KG: 66 € / 70 KG: 96 €

100 KG: 132 € 120 KG: 162 €



Up to: 2 KG € 22/5 KG: 32 € / 10 KG: 38 € / 15 KG € 47/20 KG € 52


If your package exceeds the maximum weight, please split your order into 2 orders. If you do not do this, an amount will automatically be named that does not reflect the correct costs. We will contact you if this is the case



All our shipping costs are designed up to 100 KG. That means if you want to order more than 100 KG goods with one order. Contact us so that we can calculate the correct shipping costs for you.





Right of withdrawal
You have the right to cancel this contract within 14 days without giving any reason.
The cancellation period is 14 days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.
To exercise your right of withdrawal, you must inform us ...

Owner Aysegül Demirci
Way 119
21481 Lauenburg
Phone: +49 41535789161
Fax: +49 41535789162

by means of a clear declaration (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory.
You can also electronically fill out and submit the model withdrawal form or another clear declaration on our website withdrawal form. If you make use of this option, we will immediately send you a confirmation (e.g. by e-mail) of the receipt of such a cancellation.
To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.

Consequences of withdrawal
If you withdraw from this contract, we will have given you all the payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within 14 days from the date on which we received notification of your cancellation of this contract. For this repayment we use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.
You have the goods immediately and in any case no later than 14 days from the day on which you inform us of the cancellation of this contract to ...

Owner Aysegül Demirci
Way 119
21481 Lauenburg
Phone: +49 41535789161
Fax: +49 41535789162

send back or hand over to us. The deadline is met if you send the goods before the period of 14 days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.




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